When I first started working in charge of nursing care clothing at Sankei, it was difficult to attract customers because not many people knew that we handled nursing care clothing. Now, however, our customer base is gradually growing, and we are receiving more and more kind words. Here are a few examples.

"The front-opening cut-and-sew tops are so easy to change into, my family and caregivers all dress me in them, so I wear the same outfit every day (laughs). That's why I came back to buy more." (From a returning customer)

"I've seen canes in other stores, but none of them offer height adjustment, so I was really grateful." (From a customer who came to choose a cane with her mother.)

"Thank you so much for your thoroughness every time. I appreciate it because the hospital staff seem too busy to ask these kinds of questions." (From a customer who chose socks to help with swelling)

"I couldn't find any clothes that are dryer-safe anywhere, so this was a lifesaver. Thank you for also telling me about dryer-safe fabrics." (From a customer who was struggling with the facility's laundry rules)

We will continue to strive every day to meet our customers' expectations.

Learn more about care concierges.