Front-opening caregiving top born from customer feedback | The story behind its development

"I want my mother to wear bright and lovely clothes," "It would be helpful if the clothes could be put in a dryer," "I prefer front-opening clothes with buttons"—we received many requests through our physical store in Sangenjaya and our online shop.

"My mother was very happy when a staff member complimented her, saying, 'That's lovely.'" (From a customer's comment)

Giving voice to action

Based on this feedback, and with the cooperation of physical therapists and occupational therapists, we repeatedly adjusted the button placement and spacing, the looseness of the cuffs, the softness of the fabric against the skin, and the durability to withstand being tumble-dried. The "front-opening long-sleeved T-shirt" that was created in this way quickly became a long-selling product after its release.

"It's elegant and makes my face look brighter." "The floral pattern is lovely, and it retains its shape even after washing." (From customer reviews)

The values that Setagaya Care cherishes

Even in caregiving attire, the desire to "be fashionable" and "look good" is important. Floral patterns and bright colors brighten the expression of both the wearer and the mood of the caregiver. Moving forward, we will continue to create clothing that is gentle on both the wearer and the caregiver, starting with "customer feedback."